Privacy Policy

Effective Date: October 3, 2024

1. Introduction

Welcome to Mr and Mrs Rooster also known as Mr. and Mrs. Rooster (referred to as “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mrandmrsrooster.com (the “Site”) and use our services. By using our Site, you agree to the practices described in this policy.

2. Information We Collect

We collect information from you when you register on our Site, place an order, subscribe to our newsletter, respond to surveys, fill out forms, or interact with the Site in any other way.

2.1 Personal Information:

When using our Site, you may be asked to provide personal information, including:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)
2.2 Non-Personal Information:

We may collect non-personal data, such as:

  • Browser type
  • IP address
  • Operating system
  • Referral URLs
  • Pages visited on our Site
  • Time and date of visits
  • Device information (e.g., device type, screen size, browser language)

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing transactions and sending order confirmations
  • Improving our Site and services
  • Personalizing user experiences
  • Sending periodic emails regarding products, services, and updates (with your consent)
  • Responding to customer service requests
  • Administering contests, promotions, surveys, or other Site features
  • Complying with legal obligations

4. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the personal data we collect and the context in which we collect it. We process personal data based on the following legal grounds:

  • Contractual necessity: To fulfill orders or provide services.
  • Consent: For marketing communications and cookies (you may withdraw consent at any time).
  • Legitimate interests: To improve our services, prevent fraud, or personalize your experience.
  • Legal obligations: To comply with laws (e.g., for tax purposes).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site and gather information about visitors. Cookies are small files stored on your browser that help track and remember certain information. You can adjust your browser settings to refuse cookies, although doing so may affect some functionality on our Site.

We use the following types of cookies:

  • Functional cookies: Necessary for website operation.
  • Analytical cookies: To analyze website traffic and improve user experience.
  • Marketing cookies: To track user interactions for personalized marketing.

For more information, please see our Cookie Policy.

6. Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties. However, this excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any websites you visit via links from our Site.

8. Data Security

We implement a variety of security measures to safeguard your personal information. These measures include encryption (e.g., SSL technology), regular malware scanning, and secure access protocols. While we strive to protect your personal data, no security method is 100% secure, and we cannot guarantee the absolute security of your data.

9. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete personal data.
  • Request the deletion of your personal data (subject to legal requirements).
  • Withdraw consent for processing (where consent is the legal basis for processing).
  • Object to or restrict the processing of your data in certain situations.

To exercise these rights, please contact us using the details provided at the end of this policy.

10. Children’s Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such data.

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For example, we retain order-related data for tax reporting and legal compliance. Marketing data is retained until you opt-out or withdraw consent.

12. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your jurisdiction, where data protection laws may differ. We take appropriate steps to ensure that any cross-border data transfers comply with applicable laws, such as using standard contractual clauses (SCCs) when transferring data to third-party service providers.

13. California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal data:

  • The right to know what personal information we collect, use, and share.
  • The right to request the deletion of their personal information.
  • The right to opt-out of the sale of their personal information (we do not sell your personal information).

If you are a California resident and wish to exercise these rights, please contact us using the information provided below.

14. Do Not Track Signals

Our Site does not respond to Do Not Track (DNT) signals. However, third-party services that we use, such as Google Analytics, may respond to such signals according to their own policies.

15. Social Media Features

Our Site includes social media features, such as the Facebook “Like” button. These features may collect your IP address, the pages you visit on our Site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the respective social media platforms.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the “Effective Date” at the top of this policy. Continued use of the Site after any modifications constitute your acknowledgment of the changes and your consent to abide by the revised policy.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or your data protection rights, please contact us at:
Mr and Mrs Rooster
Email: contact@mrandmrsrooster.com